Q: The machine suddenly stops during printing
A: Check the IP address state of the machine in the upper left corner of the software. If it is OFF, it means that the machine is disconnected from the computer. Please check the network
Check whether the cable is properly connected and reconnect the machine and computer
Check the IP address state of the machine in the upper left corner of the software. If it is ON or RUN, it means that the machine is normally connected with the computer.
Please try printing again. If it is still the same, restart the computer or reconnect the machine to the computer
If the device is connected through a router, check whether the IP address of the device is occupied by another device
Address set to a fixed free IP address and try printing again
Check whether the network cable interface between the machine and computer can work normally
Replace the mainboard
According to the above inspection is not resolved please contact Jindex customer service
Tel:0755-86290881/5 to 8007、8009
Contacts:18923737801
Fax:0755-86290884
Email:market@jindex.net
Address: Jindex Tech. Park, Block 8, Dawei 4rd Rd. Xinqiao Shajing Bao-An Dist.,Shenzhen,Guangdong,China